1. Who we are

This Privacy Policy explains how Alvin Kumar & Associates (referred to in this policy as "AK Fiji", "we", "us", or "our") handles personal information collected through our website at akfiji.com and in the course of providing professional services to our clients.

AK Fiji is a registered firm of tax agents and business advisors based in Nadi, Lautoka, and Suva, Fiji. We are committed to protecting your privacy and to handling personal information in accordance with the Fiji Data Protection Bill / Act, the Financial Transactions Reporting Act 2004, the Proceeds of Crime Act 1997, and the regulations issued by the Fiji Revenue and Customs Service (FRCS) and other Fiji regulators.

2. Information we collect

We collect personal information that you provide to us directly, and information gathered through our website. This may include:

Contact details — name, email address, telephone number, postal address, company name, and role.
Know-Your-Customer (KYC) information — identification documents, proof of address, source-of-funds documentation, and beneficial ownership details required under Fiji's anti-money laundering regulations.
Financial and business information — accounting records, tax returns, payroll data, bank statements, and any other information you supply in the course of an engagement.
Correspondence — emails, messages, notes of meetings and telephone calls, and enquiries submitted through our website.
Website information — cookies, IP address, browser type, pages visited, referring URL, and general usage analytics.

3. How we use your information

We use personal information for the following purposes:

To respond to enquiries submitted through our website, email, or telephone.
To assess whether we can accept a prospective client (including KYC and anti-money laundering checks).
To deliver the professional services you have engaged us to perform — including tax, accounting, payroll, company secretarial, and compliance services.
To lodge filings with FRCS, the Fiji National Provident Fund (FNPF), the Fiji National University (FNU), the Companies Office of Fiji, and other relevant authorities on your behalf.
To issue invoices, collect payment, and maintain accurate records of our engagements.
To comply with our legal, regulatory, and professional obligations (including record-keeping obligations for registered tax agents).
To improve our website and the quality of our services.

4. Disclosure of your information

We do not sell or rent personal information. We may disclose personal information in the limited circumstances set out below:

To Fiji regulatory authorities — including FRCS, FNPF, FNU, the Companies Office, the Fiji Financial Intelligence Unit, and the Reserve Bank of Fiji, where required to discharge an engagement or to comply with law.
To professional advisers — such as legal counsel, auditors, and specialist consultants, where the engagement reasonably requires their involvement and you have been informed.
To service providers — cloud hosting, email, software and IT providers that support our practice, under confidentiality obligations.
Where required by law — in response to a valid court order, subpoena, statutory notice, or investigation.

5. How we protect your information

We take reasonable technical and organisational measures to protect personal information against loss, misuse, and unauthorised access. This includes secured document storage, restricted internal access on a need-to-know basis, encrypted transmission of sensitive data where practical, and secure disposal of records at the end of their retention period.

No method of transmission over the internet is fully secure, and we cannot guarantee absolute security. Clients are expected to use reasonable care when transmitting sensitive information to us (for example, using secure file-transfer channels where available).

6. Retention of records

We retain client records for the period required under Fiji law, including the record-keeping obligations of the Tax Administration Act and the Companies Act 2015. In general, working papers and client files are retained for a minimum of seven (7) years from the date of the engagement. Records may be retained for longer periods where legally required or where a matter remains active.

7. Your rights

You have the right to:

Request access to the personal information we hold about you.
Request correction of information that is inaccurate or incomplete.
Request deletion of information that is no longer required (subject to our legal record-keeping obligations).
Withdraw consent to the use of your information for optional purposes, such as marketing communications.
Make a complaint about our handling of your personal information.

To exercise any of these rights, please contact us using the details at the end of this policy.

8. Cookies and website analytics

Our website uses cookies and similar technologies to operate correctly, remember your preferences, and understand how the site is used. We may use Google Analytics or similar services to measure site performance. You can disable cookies in your browser settings, but certain features of the website may not work correctly.

9. Third-party links

The AK Fiji website may contain links to third-party sites. We are not responsible for the privacy practices of those sites, and we recommend reviewing their own privacy policies before providing any personal information.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, Fiji law, or relevant professional standards. The most recent version will always be available on our website, with the "Last updated" date at the top of this page.

11. Contact us

If you have any questions, requests, or complaints about this Privacy Policy or the way we handle your personal information, please contact us:

Alvin Kumar & Associates
Shop 2T4B, Level 3, RB Patel Jetpoint, Martintar, Nadi, Fiji
Email: alvin@akfiji.com
Phone: +679 714 2741